Office Specialist I - Augusta - 0011

State of Maine•Augusta, ME

2d•$19 - $27•Onsite

About The Position

The Department of Inland Fisheries and Wildlife is seeking to fill an Office Specialist I vacancy in Augusta. This position is office and administrative support work. The successful applicant will be a collaborative member of a small team of people whose primary responsibility is performing complex varied office support tasks working directly with agents in person, on the phone, through the internet and by mail providing oral and written information explaining various licensing and registration requirements in accordance with office standards. The selected candidate will be required to learn and know State of Maine laws that pertain to licensing, permits, and registrations.

Requirements

Competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills.
The ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
Office Assistant I, Office Assistant II, Office Associate I and Office Associate II qualifications.
Experience in working with the public over the phone.
Basic accounting skills such as posting payments, making account adjustments and account reconciliation.

Responsibilities

Manage Program Administration: Lead the administrative operations for the Maine Moose Permit Program, including the moose permit lottery, moose permit auction, and lodge permits.
Deliver Customer Support: Provide clear oral and written information regarding various licensing, permits, and registration requirements to the public.
Process Financial Transactions: Post payments, handle account adjustments, and perform basic account reconciliation.
Maintain Accurate Records: Utilize various computer applications to input data, track permits, and update permit files.