Office Specialist I | Adult Services

Valley Behavioral Health • Salt Lake City, UT

7d • Onsite

About The Position

Keep Care Running Smoothly At North Valley , the Office Specialist helps create a welcoming and organized experience for every client who walks through our doors . By supporting daily operations, coordinating appointments, and assisting both clients and clinicians, you'll play an important role in keeping care accessible, efficient, and client-centered.

Requirements

• None

Nice To Haves

• Previous office/administrative experience

Responsibilities

• Manages the client check-in process in a friendly and efficient manner; ensures that demographics are up to date in the electronic medical record system and that funding coverage is verified at each appointment
• Collects payments by accepting cash, check, or charge payments for client balances due or copayments
• Balances cash drawer, creates reconciled daily bank deposits
• Answers program phone calls to schedule appointments and answer questions as needed
• Coordinates with billing and insurance providers by sending renewal authorizations and concurrent reviews
• Inputs OQ scores and RANT assessment scores to online database
• Completes documentation on services provided
• Provides administrative support on assigned projects
• Follows agency documentation policies for all phases of treatment, including assessments, care plans, treatment transitions and discharge plans, and client care
• Communicates with internal and external multidisciplinary teams regarding clinical aspects of treatment
• Adheres to ethical and legal standards set by licensing boards and state regulations
• Participates in ongoing professional development activities to meet licensure, certification, and/or other agency requirements

Benefits

• Tenure-based service increases
• Performance bonuses
• On-Demand Pay
• 15 days of accrued paid time off annually
• 10 paid holidays
• 2 wellness days
• Paid parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Voluntary accident insurance
• Voluntary hospital indemnity insurance
• Voluntary critical illness insurance
• Voluntary financial protection insurance
• Pet insurance
• Basic Life Insurance
• Accidental Death & Dismemberment Insurance
• Long-Term Disability Insurance
• Garner HRA — up to $2,000 for individuals and $4,000 for families
• Health Savings Account (HSA) with company match of up to $900 for individuals and $1,800 for families
• 401(k) plan with company match of up to 6% of your annual salary
• Tuition reimbursement
• New licensure reimbursement
• Paid training
• Conference attendance
• Continuing education reimbursement
• Paid time for continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed