Health Services Office Specialist 2 Limited Duration

State of Oregon•Pendleton, OR

2d•Onsite

About The Position

The Office Specialist 2 provides clerical support for administrative and operational activities in the Health Services Division at Eastern Oregon Correctional Institution in Pendleton, Oregon. The role supports the division’s functions and business operations by maintaining and filing health records accurately, ensuring timely written and verbal communication, compiling statistics and reports, and managing records. Duties include processing and editing documents with Microsoft Office and Adobe applications, completing documentation in electronic health record (EHR) software, and scanning records into the EHR. The position requires strong customer service and communication skills, sound judgment, confidentiality, organization, and the ability to work independently with limited oversight. The employee will manage competing priorities, interruptions, and firm deadlines in a fast-paced office environment, while adapting to changing situations and supporting colleagues and customers. The role is a limited-duration opportunity estimated to last about six months. It may involve occasional in-state travel, overnight travel, and recall during emergencies or assignment to other department areas to provide assistance.

Requirements

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; or an associate degree in any field; or an equivalent combination of education and experience.
Ability to lift and transfer boxes and equipment weighing up to 20 pounds.
Ability to review records or documents for accuracy and completeness against established criteria.
Experience performing data entry, contacting customers to obtain information, and tracking and compiling documents.
Experience with problem solving and organizational skills.
Experience working productively with multiple priorities, competing deadlines, and assignments.
Experience with Word, Excel, Outlook, PowerPoint, Teams, Adobe Acrobat, and tracking or file management software.
Experience using an EHR.
Proficiency and accuracy entering information into computer systems.
Ability to perform quality control while working with physical and electronic records.
Ability to communicate information clearly to diverse audiences and provide high-quality written communications.
Ability to work independently, anticipate needs, assess situations, and act in accordance with agency laws, rules, policies, and procedures.
Commitment to cultural competence, inclusivity, antiracism, teamwork, and respectful service to diverse populations.
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
Must have a valid driver’s license or provide an acceptable alternative method of transportation.

Responsibilities

Provide clerical support for administrative and operational activities in the Health Services Division.
Maintain and file health records accurately and manage records.
Support timely flow of written and verbal communication.
Compile statistics and reports.
Apply and explain or clarify laws, rules, policies, and procedures.
Process and edit documents using Microsoft Office and Adobe applications.
Complete documentation using electronic health record (EHR) software and scan records into the EHR.
Communicate detailed information effectively and tactfully to diverse audiences, orally and in writing.
Maintain confidentiality of records.
Organize and manage work independently, adapt to changing priorities, and meet firm deadlines despite frequent interruptions.
Provide customer service and work alongside diverse populations with respect for individuality and cultural backgrounds.
Potentially travel in a state vehicle for meetings or agency business and provide assistance during emergency situations.