Health Services Office Specialist 2 Limited Duration

State of Oregon•Pendleton | ODOC | Eastern Oregon Correctional Institution, KY

4d•$4,169 - $5,483•Onsite

About The Position

The Office Specialist 2 provides clerical support for administrative and operational activities in the Health Services Division at Eastern Oregon Correctional Institution in Pendleton, Oregon. The role supports the division’s functions and business operations, maintaining health records and files, ensuring timely written and verbal communications, compiling statistics and reports, and managing records. This is a limited-duration opportunity estimated to last about six months. The position requires working independently in a fast-paced, demanding office environment, setting priorities, adapting to changing situations, multitasking, and meeting tight deadlines. The employee may be recalled during emergencies or assigned elsewhere in the department to provide assistance. Occasional in-state travel in a state vehicle and possible overnight travel may be required.

Requirements

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an associate degree in any field; OR an equivalent combination of education and experience.
Ability to lift and transfer boxes and equipment weighing up to 20 pounds.
Ability to work productively with multiple priorities, competing deadlines, and assignments.
Ability to communicate detailed information clearly and tactfully, orally and in writing, to diverse audiences.
Ability to work independently with little oversight, stay organized, and meet numerous firm deadlines despite frequent interruptions.
Ability to maintain confidentiality of records.
Must pass a CJIS fingerprint-based background check and maintain CJIS eligibility.
Must have a valid driver’s license or provide an acceptable alternative method of transportation.

Nice To Haves

Experience with records and information management, including reviewing records or documents for accuracy and completeness against established criteria.
Experience performing data entry, contacting customers to obtain information, and tracking and compiling documents.
Experience with problem solving and organizational skills.
Experience using Word, Excel, Outlook, PowerPoint, Teams, Adobe Acrobat, and tracking or file management software.
Experience using an electronic health record (EHR).
Proficiency and accuracy entering information into computer systems.
Experience performing quality control with physical and electronic records.
Understanding of metrics and/or key performance indicators.

Responsibilities

Provide clerical support for administrative and operational activities in the Health Services Division.
Maintain and file health records accurately using established methods.
Ensure timely flow of written and verbal communications.
Compile statistics and reports and manage records.
Process and edit documents using Microsoft Office and Adobe applications.
Complete documentation in electronic health record (EHR) software and scan records into the EHR.
Maintain confidentiality of records.
Provide customer service and communicate detailed information effectively and tactfully to a diverse audience.
Work independently, prioritize tasks, respond to changing situations, and meet firm deadlines.
Apply and explain or clarify laws, rules, policies, and procedures.
Identify problems and use sound judgment to develop possible solutions.
Support a positive, culturally competent, diverse, inclusive, and antiracist work environment.