Office Services Specialist

Virginia Information Technologies Agency•Fluvanna, Virginia, VA

2d•$31,930 - $43,545•Hybrid

About The Position

The Blue Ridge Health District (BRHD) is seeking to hire an Office Services Specialist (Floater) position. This position will support office coverage within the BRHD and will be required to travel within Charlottesville/Albemarle, Fluvanna, Greene, Louisa and Nelson as needed to support Health Services and Environmental Health. The position will be based at the Fluvanna County Health Department. The Office Services Specialist will support Health Services (HS) by performing administrative task for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC. Pull, file and purge records in accordance with State retention schedules, perform typing, data entry, faxing for Nursing staff, EHS and Program Consultants as requested. Obtain diet information from WIC clients and provide low risk nutrition education, collect heights, weight, and capillary blood draw. Maintain office supplies, postage and copier supplies, pick up, drop off & process mail, including assisting w/mass mailings, assist with mailing and phone appointment reminders, assemble and review client charts for accuracy and completeness, issues program materials as needed, for example, eWIC cards and food benefits. In addition, submit program reports, provide education on program guidelines, services, and use of benefits, verify insurance coverage, collect and enters payments, reconciles cash and receipts, prepare and key deposit. Supports the environmental health (EH) program by performing admin tasks requiring interpretation and judgement in applying policies, procedures, permit or certificate requirements. Applies EH guidelines to answer citizen inquiries. Accepts sewage disposal & well permit applications, food protection and general environmental program applications and/or plans after verifying compliance with regulations and policies. Schedules site visit, determines fee, writes receipt, coding to applicable fund. Compiles historical data on well and septic tank installations for construction, researching applicants' property and adjoining properties using files of tax map information and property records at local jurisdiction. As Deputy Registrar for Vital Statistics, serves as contact point for program info for internal and external customers, explaining regulations and requirements for reporting, changing or releasing info. Reviews birth & death certificates for completeness, assigns control numbers, signs certificates; issues certified copies of certificates to eligible applicants; issues burial transit, disinterment, reinterment permits, in accordance with applicable policies and regulations. Performs administrative tasks unrelated to Vital Records as required. Collecting Rabies information regarding the possible exposure to victim(s) their contact information, the owners, the vets contact information and verifies the animal(s) vaccination status. Coordinate specimen collection and laboratory shipments with courier and lab.

Requirements

Knowledge of office and administrative principles and practices
Working knowledge of word processing and spreadsheet software applications
Ability to interpret and follow established procedures and guidelines
Ability to communicate effectively with internal and external customers, verbally and in writing
Considerable skill in the operation of standard office equipment

Nice To Haves

Experience in an office setting specific to program area: experience working in a clinical setting to include registration & determine eligibility; verify insurance, and schedule appointments.
Experience in preparing and processing deposits, experience in collecting payments, reconciling cash and receipts
Previous experience working in the medical field
Working knowledge of Environmental Health

Responsibilities

Support office coverage within the BRHD and travel as needed to support Health Services and Environmental Health.
Perform administrative tasks for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC.
Pull, file and purge records in accordance with State retention schedules.
Perform typing, data entry, and faxing for Nursing staff, EHS and Program Consultants.
Obtain diet information from WIC clients and provide low risk nutrition education.
Collect heights, weight, and capillary blood draw.
Maintain office supplies, postage and copier supplies.
Pick up, drop off & process mail, including assisting with mass mailings.
Assist with mailing and phone appointment reminders.
Assemble and review client charts for accuracy and completeness.
Issue program materials such as eWIC cards and food benefits.
Submit program reports and provide education on program guidelines, services, and use of benefits.
Verify insurance coverage, collect and enter payments, reconcile cash and receipts, and prepare and key deposit.
Perform administrative tasks for the environmental health (EH) program requiring interpretation and judgement.
Apply EH guidelines to answer citizen inquiries.
Accept sewage disposal & well permit applications, food protection and general environmental program applications and/or plans after verifying compliance with regulations and policies.
Schedule site visits, determine fees, write receipts, and code to applicable fund.
Compile historical data on well and septic tank installations for construction.
Research applicants' property and adjoining properties using files of tax map information and property records at local jurisdiction.
Serve as contact point for Vital Statistics program information for internal and external customers, explaining regulations and requirements.
Review birth & death certificates for completeness, assign control numbers, and sign certificates.
Issue certified copies of certificates to eligible applicants.
Issue burial transit, disinterment, reinterment permits.
Perform administrative tasks unrelated to Vital Records as required.
Collect Rabies information regarding possible exposure to victim(s), their contact information, the owners, and the vets contact information.
Verify the animal(s) vaccination status.
Coordinate specimen collection and laboratory shipments with courier and lab.