Office Services Specialist

S R International•Phoenix, AZ

7h•Onsite

About The Position

This role involves direct interaction with the public, legal professionals, and court staff. Key responsibilities include preparing courtrooms, managing courtroom proceedings, operating and troubleshooting e-courtroom equipment, assisting victims and the State, utilizing the court system (iCIS) for case management and data entry, and supporting Judicial Officers and Assistants. The position requires meticulous data entry in real-time and collaboration with other divisions.

Requirements

High School diploma or GED
Three (3) years of progressively responsible administrative experience, preferably in a court or legal environment, or other experience that would demonstrate possession of the required knowledge and abilities
An equivalent combination of post-secondary education may substitute on a year-for-year basis.
Effectively and professionally communicating verbally and in writing to convey information effectively and appropriately based on audience, including providing directives to large groups of people
Utilizing the following programs and equipment; Microsoft Outlook, Word, & Excel; iCIS, OnBase, eFile, multi-line telephone system, copy machine, e-courtroom equipment, and fax machine.
Critical thinking and evaluating information to determine the best solution
Perform work tasks with attention to detail
Establish and maintain effective working relationships with others
Make sound decisions in accordance with regulations, policies and procedures
Ability to prioritize tasks and re-prioritize tasks based on importance and time sensitivity

Nice To Haves

Bilingual in Spanish/English
Experience within a courtroom environment; maintaining order and integrity of the court process
Experience with Microsoft Outlook, Microsoft Word, iCIS, multi-line telephone systems, and copy/fax machine

Responsibilities

Interacts directly with the public, attorneys, case managers, court staff, outside agency staff, court interpreters, MCSO deputies, and court security.
Prepares the courtroom for hearings, coordinates courtroom actions with Courtroom Clerk, and manages the courtroom during proceedings maintaining order and integrity of the court process.
Prepares e-courtroom equipment (digital FTR recorder, white noise machine, electronic presentation equipment, electronic fingerprint equipment etc.) for use during hearing; coordinates the use of and runs equipment during hearing and troubleshoots technical issues.
Assist victims and the State during proceedings.
Utilizes court system (iCIS) check-in and printed calendar to determine whether case parties are present, obtain additional information needed for court from litigants, communicate cases called with Judicial Officer.
Prepares files for the court, distributes the court calendar, reviews files for missing information and court readiness, reviews motions for accuracy and compliance with rules of procedure; contact parties for missing information.
Assists with case processing, setting hearings, and providing hearing dates during court proceedings.
Performs critical data entry of hearing outcomes and results into the court system (iCIS) in real time to maintain updated data, modify existing records, or initiate court ordered actions.
Works collaboratively with other divisions to offer assistance in times of need, emergency situations, and as scheduled.
Assists the Judicial Officer and Judicial Assistant with the calendar & other assignments by request.