Office Services Specialist

Virginia Information Technologies Agency•Richmond, VA

1d•Hybrid

About The Position

The Office of Licensure and Certification in Richmond, Virginia is seeking an Office Services Specialist for it's Northern Virginia Acute Care Team! The Office Services Specialist performs multiple office support tasks which are defined and are carried out within well-established guidelines and procedures.

Requirements

Ability to use clear and appropriate communication skills, providing information to varying audiences/customers
Experience working in an office setting
Knowledge of and experience with basic computer processing and data entry skills
Ability to prioritize tasks and organize time efficiently

Nice To Haves

Extensive knowledge of business administration
Considerable experience performing a variety of support functions in a business or public sector environment.

Responsibilities

Greets customers and directs customers to appropriate point of contact or resource
Responds to emails, phone calls, and other forms of communication in a timely and courteous manner
Coordinates schedules and meetings as assigned by supervisor
Compiles and inputs established data into database as directed by supervisor
Reviews documents, applications and/or forms for completeness
Maintains files in accordance with established guidelines and procedures
Pulls and files records for scheduled appointments/meetings
Prepares/organizes files according to office/VDH procedures
Reviews documents to assure forms are complete and filed in appropriate order.
May be required to perform other duties as assigned.
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies.
If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing.
You may be required to periodically come into your assigned office to attend meetings or training.