Office Services Specialist

HGA•Milwaukee, WI

2d•Onsite

About The Position

We are currently seeking an Office Service Specialist who can provide operations functions in the following areas: shipping and receiving products and supplies; sort, distribute, and handle incoming and outgoing packages, boxes, mail, FedEx, and UPS; operate postage machine; and order all supplies for the Office Services team which supports the broader Milwaukee office. This is a hands‑on, operations‑focused position that blends facilities support, mailroom/shipping duties, customer service, and general office coordination.

Requirements

High School diploma or equivalent
Experience working in a customer service environment
Experience working in a shipping and receiving environment
Ability to learn quickly
Detail-oriented
Ability to work well under pressure, multi-task, problem solve and prioritize
Proficiency in Microsoft Office Suite
Must be able to lift heavy items up to 75 lbs
Deliver project samples throughout the day to designated locations
Ability to commute to the office five days per week

Nice To Haves

Strong communication, time‑management, and organizational skills.
A positive, service‑oriented mindset.
Exceptional attention to detail and follow‑through.
Ability to effectively manage priorities.
Genuine enthusiasm for customer service support.

Responsibilities

Ensure copiers are working properly including inspecting daily, adding paper as necessary, clearing jams, and contacting technical support.
Verifies AP invoices.
Place orders and receives all office services supplies and maintains records for management reports and inventories of supplies needed.
Filing accurately and timely.
Stocking kitchens, common areas and conference rooms.
Perform catering functions including ordering and delivering food and beverages.
Maintain inventory of catering, beer, and wine; stocking daily.
Manage storage areas.
Work with team to ensure common areas are neat and tidy.
Handles printing, scanning and archive requests, as needed.
Backup to Receptionist for lunch coverage.
Hours of work will vary due to business needs.
Special projects, as assigned.