TL (Office Services Lead)

The Millennium Group•New York, NY

About The Position

The Millennium Group (TMG), a business process outsourcing firm providing print, mail, document scanning, reception, and related office support services, is seeking an Office Services Lead. The role serves as a liaison between TMG’s mail and office services team and client departments, and supports mailroom operations, courier shipments, records, data entry, and supply inventory. The employee must be available to work at other locations and perform all assigned mailroom duties.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in a leadership role.
  • Ability to multitask and work with minimal supervision.
  • Excellent written and oral communication skills and ability to establish working relationships.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Must have a smartphone for multi-factor authentication.
  • Must be able to lift 50 pounds.

Nice To Haves

  • Knowledge of insurance.

Responsibilities

  • Serve as liaison between TMG’s mail and office services team and client departments.
  • Receive, sort, and distribute incoming letters, parcels, U.S. Postal mail, and interdepartmental mail to appropriate recipients and departments.
  • Collect outgoing mail in a timely manner.
  • Prepare and process outbound courier shipments using a computer or service provider’s equipment.
  • Track and maintain mailing records and logs.
  • Perform accurate data entry as needed.
  • Control inventory of mail and shipment supplies.
  • Pick up and deliver supplies to designated locations as needed for mailing projects.
  • Work at other locations as needed and perform assigned mailroom duties.
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