Office Services Coordinator

Ricoh•Miami, FL

1d•Onsite

About The Position

The Office Services Coordinator is a highly visible, customer-facing role responsible for traveling between multiple client sites throughout downtown Miami to deliver exceptional office and hospitality services. This position supports a variety of on-site customer needs, including digital printing, digital mailroom services, reception coverage, hospitality support, and conference room/AV setup. The ideal candidate is professional, adaptable, service-oriented, and an excellent communicator.

Requirements

Excellent verbal and written communication skills.
Strong customer-facing customer service experience (corporate, hospitality, office services, or similar environments preferred).
Professional demeanor with the ability to interact confidently with a diverse client base.
Strong organizational skills and attention to detail.
Ability to multitask and adapt in a fast-paced, service-driven environment.
Comfortable working independently across multiple locations.
Valid driver’s license and reliable personal vehicle required.
Ability to lift up to 50 lbs and perform light physical tasks related to office services.

Nice To Haves

Experience in office services, print services, mailroom, hospitality, facilities support, or reception.
Familiarity with AV and conference room setups.
Previous field-based or multi-site role experience.
Strong problem-solving skills and proactive service approach.

Responsibilities

Travel between assigned client locations in downtown Miami using a personal vehicle.
Deliver high-quality customer service while interacting with clients, visitors, and internal stakeholders.
Provide Office Services support, including digital printing, scanning, copying, and document finishing.
Assist with Digital Mailroom services such as mail distribution, package handling, and basic shipping coordination.
Support hospitality services, including conference room setup, catering coordination, and maintaining professional common areas.
Set up, test, and support AV and conference room technology (video conferencing, displays, laptops, microphones, etc.).
Serve as reception backup when needed, including greeting visitors, managing guest sign-in, and answering phones.
Troubleshoot basic service or equipment issues and escalate concerns as appropriate.
Maintain a professional appearance and strong service mindset while working across multiple client environments.
Communicate effectively through clear verbal interactions and accurate written documentation.

Benefits

Medical, dental, and vision insurance.
401(k) with retirement planning support.
Generous paid time off and holidays.
Tuition reimbursement for continued education.
Opportunities for professional growth and career advancement.
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K),
Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.