Office Services Coordinator

Akerman LLP•Wilmington, DE

7d•Onsite

About The Position

Akerman is seeking a highly motivated and customer-focused Office Services Coordinator for its Wilmington, Delaware office. This position is responsible for providing comprehensive office services support while ensuring exceptional service to attorneys, clients, and business professionals in a fast-paced legal environment. The ideal candidate will be a self-starter who demonstrates initiative, professionalism, and a strong service mindset. The successful candidate will actively assess information, adjust priorities in response to changing business needs, and consistently provide exceptional support to internal and external clients.

Requirements

High school diploma or equivalent required.
Minimum of five (5) years of office services, facilities, administrative support, or related experience, preferably in a law firm or professional services environment.
Demonstrated proficiency with Microsoft Outlook and other Microsoft Office applications.
Strong experience with document production, mail operations, courier services, and general office support functions.
Ability to comfortably lift and move materials weighing up to 50 pounds.
Exceptional attention to detail and commitment to delivering accurate, high-quality work product.
Ability to follow written and verbal instructions with a high degree of accuracy.
Strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Excellent interpersonal, communication, and customer service skills.
Ability to establish and maintain effective working relationships with attorneys, business professionals, vendors, and visitors.
Reliable, flexible, and adaptable in responding to changing priorities and business needs.
This position requires a valid driver’s license and reliable transportation for regular local office runs: Courthouse, FedEx, Post Office, etc.

Responsibilities

Process, copy, print, scan, and distribute documents accurately and in the required format.
Create, organize, and assemble binders and presentation materials for depositions, arbitrations, trials, client meetings, and other firm initiatives.
Process daily incoming and outgoing mail according to department-specific procedures and requirements.
Operate and maintain the office postage meter, including monitoring and replenishing postage funds.
Coordinate and track courier, FedEx, UPS, messenger, and other shipping requests.
Maintain inventories of office, shipping, and departmental supplies and amenities; place orders as needed.
Order client catering, set up and break down conference rooms and meeting spaces.
Coordinate with building management and outside service vendors regarding office maintenance and facilities-related requests.
Maintain and organize storage rooms, supply areas, kitchen areas, and common spaces on two floors.
Assist the Office Administrator with office moves, furniture relocations, and workspace reconfigurations.
Provide backup receptionist coverage.
Greet visitors, assist visiting attorneys and guests and help with front desk operations.
Assist with special projects and perform other duties as assigned by the Office Administrator.