Office Services Coordinator - Chattanooga, TN

Baker Donelson•Chattanooga, TN

18d•Onsite

About The Position

Baker Donelson is seeking a highly organized, service-oriented Office Services Coordinator to support daily operations at its Chattanooga office. The position rotates every other week between Reception and Mailroom responsibilities, supporting attorneys, staff, clients, and office leadership. The coordinator is a primary point of contact for visitors and employees and helps ensure efficient handling of mail, deliveries, supplies, events, and office logistics. The role requires a professional, dependable, detail-oriented person who can work in a fast-paced environment. The position operates in a normal office environment, with little exposure to excessive noise, dust, extreme temperatures, or similar conditions. Employees must comply with BDBCB information privacy and security requirements, including its acceptable use policy.

Requirements

High school diploma or equivalent.
Excellent interpersonal and communication skills.
Strong organizational and time-management abilities.
Proficiency with Microsoft Office Suite.
Ability to prioritize multiple tasks and adapt to changing priorities.
Professional appearance and customer-focused attitude.
Ability to lift and move packages, office supplies, and mail deliveries.
Valid driver's license and ability to perform local errands and deliveries when needed.
Strong attention to detail.
Positive, team-oriented attitude.
Ability to work independently and take initiative.
Excellent judgment and problem-solving skills.
Commitment to delivering exceptional internal and external customer service.

Nice To Haves

Associate degree.
Prior experience in reception, customer service, office administration, hospitality, or facilities support.

Responsibilities

Welcome and assist clients, visitors, and vendors professionally and courteously.
Answer, screen, and direct incoming telephone calls; monitor and forward voicemail messages as needed.
Follow up with attorneys and legal support staff regarding client inquiries and repeated callers.
Open and close the office according to established procedures.
Schedule and reserve conference rooms.
Manage parking validations and prepare monthly validation reports.
Assist with key card administration.
Prepare wiring instructions and process checks.
Manage daily bank deposits and petty cash transactions.
Maintain the client beverage station and common areas, and keep copy rooms, break rooms, and client areas organized and stocked.
Assist with office events, catering arrangements, and office-wide functions.
Support office communications, newsletters, and community involvement initiatives.
Process incoming and outgoing mail and packages; coordinate mail routing and distribution throughout the office.
Perform daily courier, court, bank, and delivery runs as needed.
Apply postage and prepare outgoing mail for shipment.
Maintain mailroom organization and inventory.
Stock and replenish office and kitchen supplies, including paper, breakroom items, and restroom supplies; communicate replenishment needs.
Prepare monthly postage usage reports.
Support general office operations and special projects as assigned.