Office Services Coordinator 2 - Franklin

The Ohio State UniversityColumbus, OH
$16 - $21Onsite

About The Position

Provides front-line customer service, clerical, technical, fiscal, and budget support for the Franklin County Extension Office in Columbus, OH. Serves as primary point of contact with customers, internal and external to the university. The position will assist with the fiscal operations of the Franklin Extension office, including the maintenance and reconciliation of appropriated and non-appropriated funds and oversight of general office operations; receiving and generating receipts for payments; maintaining and ordering material and equipment; organizing administrative activities to facilitate processes and procedures. The position will be using the most current Microsoft applications; provides office support and technical assistance for county program staff, including producing letters, posts for office social media, reports, and other correspondence, performs various front office duties; maintains files and records; operates general office equipment. Establishes, maintains and administers information/records management program (e.g., plans and directs processing, maintenance and distribution of records and information; assists with implementation of policies and procedures related to records/information management; establishes rules for operation of manual and/or computer based records systems); Provides advice and consultation on records/information management to department administrators; performs related administrative work (e.g., prepares special reports). Completes and processes forms based on established parameters and processes (e.g., travel, purchasing, and other fiscal matters); assists with budget by maintaining and monitoring account information and expenditures (e.g., compliance to budget parameters; notifies manager of areas of concern; generates summary and status reports throughout fiscal year). Orders and maintains EFNEP supplies and equipment, manages financial requests, and completes reconciliation of funds. This position will also collaborate with Expanded Food and Nutrition Education Program (EFNEP) Professionals and Paraprofessionals in the process of data entry to strive for data accuracy and completeness, as required by the sponsor agency and by OSU Extension. The Office Associate is responsible for entering EFNEP participant information and EFNEP program data in the EFNEP Reporting system (WebNEERS) for the assigned EFNEP unit; along with any other data needed for the management of the program. Attends trainings and meetings as required by EFNEP Professionals. Other duties as assigned by supervisor.

Requirements

  • High School diploma or GED.
  • 1 year of relevant experience required.

Nice To Haves

  • Certification or vocational training may be preferred.
  • 2-4 years of relevant experience preferred.

Responsibilities

  • Provides front-line customer service, clerical, technical, fiscal, and budget support.
  • Serves as primary point of contact with customers, internal and external to the university.
  • Assists with fiscal operations, including maintenance and reconciliation of funds, and oversight of general office operations.
  • Receives and generates receipts for payments.
  • Maintains and orders material and equipment.
  • Organizes administrative activities to facilitate processes and procedures.
  • Provides office support and technical assistance for county program staff, including producing letters, social media posts, reports, and other correspondence.
  • Performs various front office duties, maintains files and records, and operates general office equipment.
  • Establishes, maintains, and administers information/records management program.
  • Provides advice and consultation on records/information management.
  • Completes and processes forms for travel, purchasing, and other fiscal matters.
  • Assists with budget by maintaining and monitoring account information and expenditures.
  • Orders and maintains EFNEP supplies and equipment, manages financial requests, and completes reconciliation of funds.
  • Collaborates with EFNEP Professionals and Paraprofessionals for data entry accuracy and completeness.
  • Enters EFNEP participant information and program data in the EFNEP Reporting system (WebNEERS).
  • Attends trainings and meetings as required by EFNEP Professionals.
  • Performs other duties as assigned by supervisor.

Benefits

  • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
  • Paid time off, including sick and vacation time and 11 holidays.
  • State retirement plan or an alternative retirement plan, both with generous employer contributions.
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