Office Services Administrator

Liquid Environmental Solutions•Irving, TX

12d•Hybrid

About The Position

The Office Services Administrator supports the integration and ongoing administration of Liquid Environmental Solutions' Site & Facility Services operating companies through a centralized administrative support model. This role serves as a primary liaison between corporate departments and local branch operations, providing support across billing, purchase order administration, portal invoicing, customer account maintenance, reporting, collections support, and operational coordination. The ideal candidate is highly adaptable, self-directed, and comfortable working across multiple business systems while managing competing priorities. This position requires strong analytical skills, exceptional attention to detail, sound judgment, and the ability to build productive relationships with both corporate and field personnel. This is an hourly position reporting directly to the Director of Revenue Operations.

Requirements

Advanced Microsoft Excel skills.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving capabilities.
Ability to manage multiple priorities in a fast-paced environment.
High school diploma or equivalent required.
Three or more years of experience in billing, administration, revenue operations, customer support, or related business functions.

Nice To Haves

Associate's or Bachelor's degree preferred.

Responsibilities

Review, validate, and process customer invoices.
Investigate billing discrepancies and resolve exceptions.
Support contract pricing administration and revenue validation activities.
Coordinate with branch personnel to obtain missing documentation required for invoicing.
Monitor billing workflows and ensure timely invoice completion.
Manage customer purchase orders and customer-specific billing requirements.
Submit invoices through customer accounts payable portals.
Maintain portal account information and troubleshoot submission issues.
Reconcile invoice activity and resolve portal exceptions and rejections.
Create and maintain customer account records.
Process customer setup requests and account changes.
Coordinate administrative workflows between branch locations and corporate departments.
Support collections, cash application, and customer service activities as business needs dictate.
Research issues using reporting tools and operational systems.
Develop and distribute recurring operational reports.
Validate system data and investigate discrepancies.
Support special projects, integrations, and process improvement initiatives.
Assist with standardization of processes across acquired businesses.
Serve as a trusted liaison between corporate functions and branch operations.
Build and maintain positive working relationships with branch personnel.
Balance operational needs with company policies and objectives.
Exercise sound judgment in support of corporate interests while maintaining effective local partnerships.