Assistant

Hawk Chevrolet Nissan Mercedes of Peru•Peru, IL

5h•$16 - $17•Onsite

About The Position

We're looking for a dependable, self-motivated person to keep our service department and front office moving. This is an active role behind the desk and the other duties includes driving. If you like variety and don't want to sit still all day, this is a good fit.

Requirements

Valid driver's license and a clean driving record — driving is a daily part of this job
Availability to work an occasional Saturday as business needs require
Reliable and on time, with a strong customer service presence in person and on the phone
Organized and detail-oriented, especially with paperwork and records
Comfortable with basic computer work; Excel experience helpful
Willing to move between departments and pitch in without being asked twice

Nice To Haves

Dealership or automotive office experience is a plus, but not required — we will train the right person

Responsibilities

Drive our service shuttle and pick up and return customers throughout the area (Princeton, Ottawa, Sheridan, Dwight, Streator, LaSalle and Peru)
Move loaner vehicles, transport vehicles for the sales department, and run parts deliveries as needed
Manage the loaner fleet — prepare agreements, track availability and mileage, inspect vehicles on return for fuel and condition, and coordinate cleaning
Open repair orders in our service system for used vehicle inspections and new vehicle pre-delivery inspections
Receive and inspect new vehicle deliveries for transport damage and process damage claims
Answer and direct incoming phone calls and assist customers at the front counter
Scan, file and maintain warranty, internal and customer repair orders
Assist the office with deal jackets, stocking vehicles into our system, and dealer trade paperwork
Keep the customer lounge clean, stocked and presentable
Support multiple departments with daily operational needs