Service Year Option - Office Secretary

Meritus Health • Hagerstown, MD

4d • Onsite

About The Position

The Office Secretary supports daily operations of a medical office by managing patient communication, scheduling appointments, and maintaining accurate records. This role serves as a key point of contact for patients while ensuring administrative processes run smoothly and efficiently.

Requirements

• High school diploma or equivalent required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Strong communication and customer service skills
• Ability to manage confidential information
• Good grammar and written communication skills
• Organizational and multitasking abilities
• Basic computer proficiency

Nice To Haves

• Medical office and computer experience preferred

Responsibilities

• Answer patient calls and respond to inquiries, prioritizing urgent messages
• Schedule patient appointments accurately
• Verify insurance information and enter data into systems
• Address patient questions or refer to appropriate staff
• Communicate appointment updates, delays, or cancellations
• Maintain confidentiality of patient and business information
• Keep the office organized and assist with administrative tasks (mail, scanning, forms)

Benefits

• health, dental, and vision insurance available starting the 1st of the month following date of hire
• life insurance
• short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• education assistance program
• employee assistance program
• shift differential for evening, night, or weekend shifts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED