Office Secretary III

State of Maryland•Baltimore City, MD

6d•Hybrid

About The Position

An Office Secretary III provides secretarial support to an official, Administrator, or administrative staff. This position serves as an important role in the administrative operations of the Office of Financial Regulation (OFR). It involves providing administrative and clerical support to the Office's units, primarily the Consumer Response Unit and the Licensing Unit, and it may provide administrative support to the Commissioner, Deputy Commissioners, Assistant Commissioners, Office Manager, Director of Administration, and Assistant Director of Administration. This position is responsible for daily mail processing, incoming telephone calls, email, registering and greeting visitors for the Office and serves as the Receptionist. This position may, at the discretion of the supervisor, work remotely in accordance with the Agency's telework policies.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Three years performing secretarial or clerical work involving typing duties.
Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Nice To Haves

One year of experience working with equipment inventory process.
One year of experience working on new employee onboarding process.
Experience preparing reports.

Responsibilities

Performs administrative duties for the Office of Financial Regulation.
Managing correspondence: Handling incoming and outgoing communications such as emails, letters, and phone calls. This involves screening calls, taking messages and responding to inquiries.
Reviewing and distributing all mail and logging all deliveries and checks received, which is part of the dual control system.
Greets visitors and provides them with the requested information or referrals.
Logs checks received and prepares deposit tickets.
Drafts correspondence such as emails, memorandums, and letters.
Determines when licensing bonds need to be increased by reviewing requirements.
Provides information to callers about laws, rules, regulations, operations and procedures specific to licensing department requirements.
Document management: Organizing and maintaining files, records, and confidential documents, such as but not limited to onboarding documents and inventory forms.
Assembles and prepares reports in Google suites.