Office Representative - State Farm Agent Team Member

State Farm Agent•New Castle, PA

About The Position

A State Farm independent contractor agent is seeking an energetic, motivated professional to join the team as an Office Representative. The role supports business growth through value-based conversations and a customer-focused experience. It offers hourly pay plus commission or bonus, paid time off, and potential for career growth. The position is with the independent agent, not State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. The team is located in Ellwood City, Pennsylvania, and helps customers with insurance and financial services needs, including auto, home, and life insurance and retirement planning. State Farm agents independently hire their employees and make all employment decisions.

Requirements

  • Interest in marketing products and services based on customer needs.
  • People-oriented.
  • Organizational skills.
  • Self-motivated.
  • Ability to work in a team environment.
  • Ability to multi-task.
  • Successfully complete any applicable licensing requirements and training programs.

Responsibilities

  • Provide prompt, accurate, and friendly customer service.
  • Respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Achieve mutually agreed upon marketing goals.

Benefits

  • Hourly pay plus commission/bonus.
  • Paid time off, including vacation and personal/sick days.
  • Growth potential.
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