Office & Permit Assistant

Team Builder Recruiting•Denver, PA

5d•Onsite

About The Position

This role serves as the company's first point of contact, responsible for gathering, preparing, and coordinating customer information, estimates, and permit applications to ensure projects stay on track. The position offers a variety of daily tasks including customer service, project coordination, permitting, and administrative duties. It provides an opportunity to learn about plot plans, permitting processes, and the well drilling industry, while building valuable administrative skills within a stable, family-owned company that has been serving the community since 1973.

Requirements

High school diploma
Proficiency with Microsoft Office
3+ years of office administrative experience
Experience with managing multiple projects at once

Nice To Haves

Experience with plot plans, permitting processes, and the well drilling industry

Responsibilities

Answer incoming phone calls and serve as the friendly first point of contact for customers.
Gather customer information, including property details, contact information, and project specifications.
Prepare preliminary estimates using company templates and established pricing guidelines, then send estimates to customers.
Coordinate signed estimates and transition projects to the sales team for the next phase of the process.
Prepare and submit permit applications to county and local regulatory agencies while tracking their progress.
Communicate with municipalities to obtain additional information and ensure permits are processed and closed accurately.
Maintain organized customer records, permit files, and electronic project documentation throughout each stage of the project.
Submit required close-out documentation, including well logs, pump test results, and other reports, to keep projects moving efficiently from start to finish.