Office Partner

Brookshire Grocery Company•Oklahoma City, OK

1d•Onsite

About The Position

Coordinates money flow in and out of the store and processes customer transactions for products or services sold in the office. Assists customers with locating products, conducting price verifications, and receiving efficient checkout services. The work is generally performed in a retail store, with occasional exposure to cleaning agents and a quiet to moderate noise level.

Requirements

Must be at least 16 years of age.
Intermediate knowledge of cash registers.
Basic mathematical and counting skills.
Basic knowledge of tender policies and procedures.
Basic knowledge of and compliance with applicable state laws regarding alcohol, tobacco, and lottery sales.
Basic knowledge of anti-money-laundering and other government regulations related to monetary transactions.
Ability to communicate effectively with customers and partners in written and verbal form.
Ability to multitask and work in a fast-paced environment.
Ability to maintain a high level of accuracy and remain courteous with customers.
Ability to work well with fellow partners and promote a team environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be attentive to potential hazards and report hazards that cannot be immediately remedied.
Anti-Money Laundering (AML) certification required.
TABC/LACT certification required where applicable.
Health Insurance Portability and Accountability Act (HIPAA) certification required.
Typically involves on-the-job training.
Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
Continuously required to stand or walk; frequently required to talk and hear.
Frequently required to use hands for reaching, touching, or handling and to use fine finger movements.
Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs.
Occasionally required to bend, kneel, or squat.

Responsibilities

Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, and other services.
Prepare cash and check deposits and maintain accurate store financial records and bank deposit logs.
Check cash register drawers for overages and shortages and report discrepancies to management.
Perform store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
Follow current tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, anti-money laundering, and other transactions.
Learn or memorize product codes and remain familiar with advertisements and special items.
Maintain an accurate money count by checking out groceries, providing change, and closing out drawers; balance register drawers and safe funds.
Follow applicable laws regarding sales of restricted items, including tobacco, alcohol, cannabis-based products, and pharmaceutical products.
Provide friendly, customer-oriented service by greeting customers, answering questions, and responding to complaints.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Identify potential hazards and remedy them or place appropriate warnings as soon as reasonably possible; report hazards that cannot be immediately remedied to a supervisor.
Attend work as required.