Office Operations Specialist

Transnetyx • Springfield, IL

2h • $21 • Onsite

About The Position

Transnetyx Tissue is seeking a full-time Office Operations Specialist to join their team in Springfield, Illinois. This is an onsite, in-person role with a starting hourly rate up to $20.60. The Office Operations Specialist will serve as the hub for a fast-paced life sciences team, acting as the first point of contact for customers, coordinating orders, and ensuring smooth day-to-day operations. This hands-on role is ideal for an organized, customer-focused individual who thrives in a dynamic environment and enjoys a variety of tasks including customer service, operations, shipping, and administrative support. The position offers the opportunity to be part of meaningful scientific work and grow operational and customer service skills within a stable, growing life sciences company.

Requirements

• High school diploma or equivalent required
• 2+ years of office, operations, customer service, or administrative experience preferred
• Strong organization and multitasking skills
• Excellent communication and attention to detail
• Comfortable using Microsoft Office and business systems
• Ability to work independently in a fast-paced environment

Nice To Haves

• Associate degree preferred
• NetSuite or accounting software experience is a plus

Responsibilities

• Serve as the first point of contact for customers via phone and email
• Process and schedule customer orders accurately and efficiently
• Create estimates, invoices, shipping labels, and sales orders
• Coordinate daily order communication with laboratory staff
• Package and prepare domestic and international shipments
• Assist with inventory, purchasing, and receiving deliveries
• Support office operations, supplies, and facility coordination
• Collaborate across teams to ensure excellent customer experience

Benefits

• Competitive pay for the Springfield market

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED