Office/Operations Manager

Champion Homes • Austin, TX

3d • Hybrid

About The Position

Titan Factory Direct is seeking a highly organized, customer-focused Office Manager to support our growing operations in Austin and New Braunfels. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can confidently & professionally manage multiple projects, vendors, and deadlines at the same time. You must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure.

Requirements

• Office Management experience required
• Strong customer service and communication skills
• Excellent organization and attention to detail
• Ability to prioritize and multitask in a fast-paced environment
• Proficient in Microsoft Office, Excel, and business software

Nice To Haves

• Experience in construction, homebuilding, manufactured housing, or a related industry is a plus
• Loan processing, bookkeeping, or invoicing experience preferred
• Spanish bilingual is a plus
• The ideal candidate is professional, resilient, and solution oriented.
• Comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure.

Responsibilities

• Deliver exceptional customer service throughout the home-buying process
• Communicate with customers, lenders, contractors, and service providers
• Process finance and loan-related documentation
• Manage billing, invoicing, and office administration
• Schedule contractors and coordinate project timelines
• Maintain accurate customer files and records
• Support daily sales center operations

Benefits

• Competitive Salary + Bonus Opportunities
• Medical, Dental & Vision Insurance
• 401(k) with 50% Company Match
• Paid Vacation & Holidays
• Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed