Office Operations Manager
About The Position
Our client in Buffalo, NY, is looking for an Office Operations Manager to join their team! This is an on-site/full-time/permanent position. Salary range based on experience: Up to $100K. We're looking for an Office Operations Manager to run the operational heartbeat of a fast‑growing law firm. This role oversees people operations, technology systems, workflow optimization, facilities, and day‑to‑day business execution. You'll support leadership in driving accountability, improving processes, and ensuring the firm operates with clarity, efficiency, and high standards. If you thrive in structured environments, enjoy improving systems, and are energized by operational ownership, you'll excel here.
Requirements
- 7-10+ years in operations or business management.
- Experience improving processes, managing teams, and running day‑to‑day business operations.
- Strong comfort with technology, automation, and AI‑enabled tools.
- Clear, direct communication style and a high accountability orientation.
- Bachelor's degree in business, management, or a related field.
- Applicants must be authorized to work in the U.S.
Responsibilities
- Support EOS rhythms, maintain scorecard metrics, and ensure alignment across administrative functions
- Manage the firm's tech stack, support AI adoption, coordinate with IT vendors, and strengthen cybersecurity practices
- Recruit, onboard, train, and support non‑attorney staff; maintain personnel records and enforce policies
- Build and maintain SOPs, streamline workflows, and eliminate manual processes through automation
- Oversee office maintenance, vendors, supplies, records management, and business continuity procedures
- Monitor KPIs, identify operational risks, escalate issues, and ensure compliance with firm standards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
