Office / Operations Coordinator

Caring Transitions•Apex, NC

5d•Remote

About The Position

Caring Transitions of Apex and Cary helps people and families through life’s big changes—like moving, downsizing, or managing a loved one’s estate. We handle everything from organizing and packing to running estate sales and online auctions, making the whole process feel simpler, more manageable, and a lot less overwhelming. We’re growing and looking for a motivated, organized Office / Operations Coordinator to help support our expanding team. This is a part-time role with mostly remote work, offering flexibility and meaningful impact.

Requirements

Minimum 2 years of experience in operations, sales, or team leadership
Associate’s degree or equivalent combination of education and experience
Strong computer proficiency, including social media platforms
Excellent verbal and written communication skills
High level of professionalism and ethical decision-making
Working knowledge of Microsoft Office
Strong organizational and prioritization abilities
Valid driver’s license and a willingness to travel locally to job sites and client homes as needed.

Responsibilities

Collaborate with Estate Sale and Move Managers to build and manage team schedules
Handle inbound leads and online inquiries, routing them to the appropriate manager
Stay informed on local market trends to support service offerings and client qualification
Track and drive key operational performance metrics
Schedule and conduct in-home/on-site consultations
Maintain accurate client and contact records
Coordinate services for job sites (e.g., bulk trash, dumpsters, donations, appraisers, liquidators)
Assist with daily reports and monthly/year-end P&L statements
Conduct post-project follow-ups with clients
Develop and improve internal processes to increase efficiency and productivity
Support additional operational tasks as needed