Office & Operations Coordinator

Helping Hearts Senior Care•Tuscaloosa, AL

5d•Onsite

About The Position

Helping Hearts Senior Care is immediately hiring an Office & Operations Coordinator to oversee the administrative, compliance, and daily operations of our Tuscaloosa branch. This role offers the opportunity to step into a professional leadership role where you run the day-to-day environment of a growing office. If you are a highly organized professional with experience in office management, healthcare administration, or facility operations, this is your opportunity to lead a local hub with a supportive executive team backing you up.

Requirements

Minimum of 1–2 years in office management, healthcare administration, or an operations coordination role.
Proficient with computers (Microsoft Office, Google Workspace, and digital record systems) and highly detail-oriented.
A natural problem-solver who can run an office independently, stay calm under pressure, and multitask effectively.
High school diploma required

Nice To Haves

college coursework or administrative certifications are a plus.

Responsibilities

Oversee Daily Branch Operations: Manage the physical office environment, greet visitors, handle incoming correspondence, and maintain a highly organized, professional workplace.
Ensure State & Internal Compliance: Audit client and agency records regularly to ensure full adherence to Alabama Medicaid Waiver regulations and company policies.
Lead the Local Office Environment: Serve as the central communication hub for the Tuscaloosa branch, ensuring the administrative workflow between departments runs seamlessly.
Reporting & Documentation: Manage local office expenses, inventory, and operational reports for the executive leadership team.
Problem-Solving & Logistics: Act as the primary point of contact for resolving daily operational issues, tech troubleshooting requests, and facility needs.