Office Operations Coordinator

ANDMORE Careers•Atlanta, GA

17h•Onsite

About The Position

ANDMORE is seeking an Office Operations Coordinator to join their team at the Atlanta Decorative Arts Center (ADAC). This role is crucial for managing front-of-house operations, providing administrative and customer service support, and ensuring consistent coverage of reception and communication channels. As the primary point of contact, the coordinator will deliver a professional and welcoming experience for visitors, tenants, vendors, and customers, while also supporting business initiatives and operational continuity.

Requirements

Bachelor’s degree preferred (recent college graduates encouraged to apply).
1 to 3 years of administrative, office management, hospitality, or customer-facing experience.
Strong interpersonal and communication skills.
Highly organized with strong time management abilities.
Ability to multitask and prioritize in a dynamic, fast-paced environment.
Professional presence and polished customer service approach.
Proficiency in Microsoft Office and email management systems.

Responsibilities

Serve as primary receptionist for ADAC’s main office/conference center and front entrance, greeting visitors, answering questions, and providing guidance.
Maintain continuous coverage of the reception desk during operating hours and ensure coverage during PTO or absences.
Manage and respond to ADAC’s main communication lines (phone, MS teams, etc.) and provide backup support for overflow calls.
Monitor and manage the general email inbox, filtering, responding to, or routing inquiries appropriately to ensure timely responses.
Provide customer service support to tenants, vendors, and visitors.
Assist with invoicing, documentation, and general administrative tasks.
Support office systems and maintain organized records.
Coordinate with internal departments to ensure alignment and clarity of responsibilities.
Provide extended support during Market events and special programming, including coordinating and overseeing ADAC shuttle operations during Market.
Support events that may extend beyond regular business hours and ensure appropriate staffing plans during high-traffic periods.
Update and manage ADAC’s client CRM database.
Work with local hotels to obtain ADAC rates for clients and ensure current rates are available on ADAC’s website.
Assist with the organization, maintenance, and purchasing of office supplies.
Create agendas for staff and tenant meetings and assist with monthly tenant communications.
Manage the RSVP inbox and track RSVPs as needed for events.
Maintain a positive working relationship with ADAC team showroom owners, design offices, designers, and clients, relaying constructive feedback to the Management Office.
Maintain a fully staffed and operational office five days per week, coordinating temporary staff or vendors as needed to ensure uninterrupted service.
Assist in PTO scheduling coordination to prevent front desk coverage gaps.
Establish and uphold a standard that the office is never left unattended during operating hours.