Office Operations Assistant Urgent Care

AscensionAppleton, WI
Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Lead a positive and welcoming patient experience by managing check-in/check-out processes and ensuring the collection of accurate patient data and required documentation.
  • Verify patient insurance eligibility and secure necessary service authorizations to ensure seamless and financially-approved access to care.
  • Manage daily financial transactions by accurately submitting charges, collecting co-payments, and reconciling reports to support the department's fiscal accuracy.
  • Coordinate efficient clinic operations by expertly managing patient scheduling and processing all medical record release requests.
  • Travel to other Urgent Care clinics in the Fox Valley area as needed.

Benefits

  • 403(b) plan
  • Employee Assistance Program
  • counseling and peer support
  • spiritual care
  • stress management resources
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