Office Operations Assistant Internal Medicine

AscensionOshkosh, WI
Onsite

About The Position

This role is for an Office Operations Assistant in the Internal Medicine department at Ascension Koeller Street Clinic in Oshkosh, WI. The position is part-time, 20 hours per week, with shifts Monday-Friday between 8 am and 5 pm, with varying days. No weekends or holidays are required. Ascension is a leading nonprofit Catholic health system committed to service, growth, care, and connection, recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
  • Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
  • Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
  • Answer telephones, screen calls, take messages, and provide essential clerical support.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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