Office Operations Assistant Primary Care

Ascension • Neenah, WI

2d • Onsite

About The Position

This role is for an Office Operations Assistant in the Primary Care department at Ascension Neenah Main Street Clinic. The position is full-time, working days from 8:00 am to 4:00 pm, Monday through Friday, with no holidays or weekends required. The assistant will manage the full patient lifecycle, handle administrative tasks, and support the clinic's operations.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED