Operations Assistant Manager

Splat Lab•New York, NY

1d•$28 - $30•Onsite

About The Position

The Office Operations Assistant Manager will serve as an anchor of our production space, ensuring daily operations run smoothly and are maintained at a high level. The core of the role focuses on optimizing systems, supervising ops assistants, and coordinating essential program logistics. This position offers an opportunity to grow into a larger, potentially full-time role in the future. It requires strong organizational skills, attention to detail, and a passion for improving efficiency while supporting educators and ensuring high-quality, fun, and unique programming.

Requirements

5 years of experience in operations management
Bachelor’s degree required
Experience supervising and coaching a team to gel and get results
Knowledge of art supplies and the ability to understand how kids interact with them will be important in this role
Ability to manage multiple programs, events, and logistics simultaneously.
Passion for process improvement, operational efficiency, and program excellence.
Must be flexible as the schedule changes weekly according to our program calendar and needs
Must be available to schedule and manage all deliveries and pick-ups via uber

Nice To Haves

Master’s in Education, Nonprofit Management, or a related field preferred.
Experience in teaching and youth development is highly preferred but not required.

Responsibilities

Manage Production Space & Team
Ensure the Program Manager, and Founder can completely rely on you to schedule deliveries, pick-ups, and ops staff so they can focus on other tasks
Must be available Monday-Friday and occasional weekends to coordinate or delegate Uber pick-ups and deliveries. Must be able to do early mornings, evenings and weekends seasonally.
Completely own scheduling part-time ops assistants to ensure packing and organizing of event materials and residency programs based on the calendar.
Maintain inventory, order supplies ahead of large cycle changes (Jan/ April/June/Sept)
Lead weekly production meeting of part-time assistants to share upcoming events, improve packing issues, and coordinate logistics
Assign maintenance tasks to assistants, including cleaning, material bag prep, unpacking, receiving deliveries, and space management
Hire and train new ops assistant as needed
Scheduling & Coordination with Program team
Work hand in hand with the Program Ops Manager to share staff, ensure supply delivery/pick-ups and get additional supplies to sites as needed
Coordinate pick-up and delivery ubers for materials that may occur throughout the day (could be 6:30am or 6pm)
Assist with camp materials and backend operations.