Office Nurse, Winchendon Health Center, Heywood Medical Group

Heywood Medical Group•Winchendon, MA

15h•$27 - $50•Hybrid

About The Position

Heywood Health values its employees and offers competitive wages, great benefits, and generous earned time off. This 32-hour per week position is for an Office Nurse at the Winchendon Health Center, part of Heywood Medical Group. The role involves a variety of clinical and clerical duties to support patient care and office operations.

Requirements

Current Massachusetts RN or LPN License required.
Current BLS certification required
Excellent written and verbal communication skills required.
Excellent customer service skills required.
Ability to prioritize tasks in a busy environment
General comfort level with computers/technology and ability to learn programs as needed.
Knowledge of Electronic Medical Records Preferred and word processing skills required
Ability to maintain strict compliance with HIPPA regulations is required.
Must be able to work flexible shifts, some evenings & weekends may be required.
Reliable transportation in order to travel between locations is also required

Nice To Haves

One (1) year experience as an RN or LPN in medical office setting preferred

Responsibilities

Conducts interactions with everyone in a friendly, courteous and respectful manner.
Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can.
Advocates to ensure privacy and confidentiality while helping others to maintain awareness.
Maintains a clean and safe practice and hospital.
Responds appropriately and immediately in emergency situations.
Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.
Ensures compliance with regulations to maintain accreditation and licensure.
Complies with the Heywood Healthcare Attendance and Tardiness Policy.
Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year.
Reports Incidents in a timely and effective manner.
All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene.
Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections.
Communicate normal and abnormal lab results with patients and communicate clinical plan and significance
Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner
Queues orders and prescriptions as directed and according to practice procedure
Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure
Competently manages provider controlled substance registry program as directed and according to practice procedure
Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients
Provide mentoring to other clinical staff (such as Medical Assistants)
Rooming patients and begin basic documentation for medical provider:
Performs Phlebotomy services and administers vaccines
Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures
Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed
Manage State Vaccine program under the direction of the Nurse Manager.
Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed
Maintains records, reports, logs and other statistical information as required or directed.
Instruments and equipment are prepared and sterilized according to procedure to support infection control.
Processes Medical Records incoming and outgoing according to practice guidelines and regulations
Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately,and related duties as required or directed
Complies with established departmental policies, procedures, and objectives
Complies with all health and safety regulations and requirements
Attends variety of meetings, conferences, training and seminars as required or directed.
Demonstrates use of quality improvement in daily operations
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Provide coverage when needed at other locations within Heywood Medical Group.