Office Nurse, Tully Family Medicine, Heywood Medical Group

Heywood Medical Group•Athol, MA

1d•$27 - $50•Hybrid

About The Position

Heywood Healthcare values its employees and offers competitive wages, great benefits, and generous earned time off. This position is for an Office Nurse at Tully Family Medicine, part of Heywood Medical Group. The role involves a variety of clinical and clerical duties to support patient care and office operations. The hours are 40 per week, with flexible day/evening shifts from 8:30 am to 5:00 pm, Monday through Friday, depending on department needs. The position requires adherence to organizational expectations, behavioral attributes, and essential functions to ensure a safe, efficient, and patient-centered environment.

Requirements

Current Massachusetts RN or LPN License required.
Current BLS certification required.
Excellent written and verbal communication skills required.
Excellent customer service skills required.
Ability to prioritize tasks in a busy environment.
General comfort level with computers/technology and ability to learn programs as needed.
Knowledge of Electronic Medical Records Preferred and word processing skills required.
Ability to maintain strict compliance with HIPPA regulations is required.
Must be able to work flexible shifts, some evenings & weekends may be required.
Reliable transportation in order to travel between locations is also required.

Nice To Haves

One (1) year experience as an RN or LPN in medical office setting preferred.

Responsibilities

Conducts interactions with everyone in a friendly, courteous and respectful manner.
Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can.
Advocates to ensure privacy and confidentiality while helping others to maintain awareness.
Maintains a clean and safe practice and hospital.
Responds appropriately and immediately in emergency situations.
Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.
Ensures compliance with regulations to maintain accreditation and licensure.
Complies with the Heywood Healthcare Attendance and Tardiness Policy.
Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year.
Reports Incidents in a timely and effective manner.
Actively engages in the practice of, monitoring and enforcing compliance to hand hygiene.
Performs clinical duties including: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections.
Communicates normal and abnormal lab results with patients and communicates clinical plan and significance.
Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner.
Queues orders and prescriptions as directed and according to practice procedure.
Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure.
Competently manages provider controlled substance registry program as directed and according to practice procedure.
Prepares forms and educational materials as directed by Provider to be communicated to and/or mailed to patients.
Provides mentoring to other clinical staff (such as Medical Assistants).
Rooms patients and begins basic documentation for medical provider.
Performs Phlebotomy services and administers vaccines.
Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures.
Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed.
Manages State Vaccine program under the direction of the Nurse Manager.
Obtains necessary prior-authorizations for ordered medications, procedures and diagnostic studies as required or directed.
Maintains records, reports, logs and other statistical information as required or directed.
Ensures instruments and equipment are prepared and sterilized according to procedure to support infection control.
Processes Medical Records incoming and outgoing according to practice guidelines and regulations.
Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately, and related duties as required or directed.
Complies with established departmental policies, procedures, and objectives.
Complies with all health and safety regulations and requirements.
Attends variety of meetings, conferences, training and seminars as required or directed.
Demonstrates use of quality improvement in daily operations.
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Provides coverage when needed at other locations within Heywood Medical Group.