Office Manager, Outpatient Clinic

Sheppard Pratt • Westminster, MD

21h • $53,045 - $65,564 • Onsite

About The Position

The Office Manager is responsible for the daily operations of the office staff and provides support to providers. Primary responsibilities include oversight of support staff and management of their job responsibilities; oversight of provider scheduling, management of provider caseloads, appointment management (reducing the NS rate), maintain personnel records, assistance with the maintenance of the EHR records and management of the office environment.

Requirements

• Intermediate computer skills required
• Ability to manage administrative support staff and ensure all tasks are completed in a timely manner with little to no supervision
• Ability to maintain appropriate boundaries and to maintain HIPPA Privacy regulations at all times
• Excellent oral and written communication skills
• Excellent organizational skills and attention to detail
• Ability to multi-task in fast-paced work environment
• Demonstrated ability to encourage teamwork and support office morale
• Ability to take initiative and work independently
• Experience with general computer and database software

Nice To Haves

• Experience in office administration and staff supervision in a health care setting preferred
• Experience with Microsoft Office recommended
• EMR systems a plus
• Knowledge of Medicaid, Medicare, and/or Maryland Public Mental Health System a plus
• Previous experience with electronic health record a plus

Responsibilities

• Oversight of support staff and management of their job responsibilities
• Oversight of provider scheduling
• Management of provider caseloads
• Appointment management (reducing the NS rate)
• Maintain personnel records
• Assistance with the maintenance of the EHR records
• Management of the office environment

Benefits

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level