Office Manager - Inpatient Brain Injury Rehabilitation

Shepherd CenterAtlanta, GA
Onsite

About The Position

The Office Manager oversees the day-to-day operations of assigned department office environment. This role ensures the office runs smoothly and efficiently within scope. The Office Manager works closely with multiple departments to support assigned department, multidisciplinary, and center-wide activities, as applicable. The Office Manager also contributes to office operations improvements and enhancements, where applicable. Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

Requirements

  • High school diploma or equivalent required.
  • 2 years' experience supporting office support tasks.
  • Must be proficient in Office 365.
  • Must be self-directed with good problem-solving and organizational skills.
  • High degree of judgement and independent decision-making.
  • Highly motivated with a positive attitude.
  • Takes responsibility for growing professionally and seek opportunities for improving skills.
  • Ability to plan, manage and evaluate multiple priorities.
  • Communicates effectively using timely verbal, non-verbal and written communication.
  • Willingly adapts to changing work demands and work environment.
  • Maintain congenial working relationships with peers.
  • Must be able to work in team environment and maintain professional demeanor.
  • Strong customer service attitude and philosophy.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Provides administrative and support services and manages office related duties within assigned department.
  • Effectively handles incoming/outgoing phone calls, meeting the needs of caller and/or directing them to correct source when necessary.
  • Schedules and supports small and large meetings.
  • Provides administrative support for documentation, reports, analyses, presentations, etc.
  • Generates periodic reports.
  • Performs data/records maintenance and systems documentation administrative duties.
  • Prepares materials for departmental and/or other use.
  • Managers and orders office supplies.
  • Generates vendor requests and payments.
  • Solves problems effectively and escalates issues as needed.
  • Contributes to development and enhancements of processes and procedures and makes recommendations that ensure efficient office operations.
  • Ensures day-to-day operations, within role, align with departmental objectives.
  • Practices positive and engaging professional behavior.
  • Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
  • Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.
  • Performs other duties as required/requested/assigned.
  • Coordinates schedules, food, and equipment for luncheons, meetings, etc.
  • Prepares flight, hotel, and ground transportation reservations.
  • Accurately track monthly expenditures.
  • Provides assistance for sponsored events.
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