Office Manager

ANCHORAGE COMMUNITY MENTAL HEALTH SERVICES IN•Anchorage, AK

6h•$57,500 - $73,414•Hybrid

About The Position

Alaska Behavioral Health is seeking a detail-oriented, organized, and analytical leader to serve as an Office Manager. This role is crucial for ensuring the clinic complies with policies and procedures regarding fiscal operations, acting as a liaison between the clinic and the Chief Financial Officer, and managing the clinic's overall fiscal operations. The position involves coordinating managed care billing, clinician credentialing, maintaining financial records, assisting clients with billing inquiries, establishing risk management policies, and collaborating on financial data analysis. The clinic is part of the Cohen Veterans Network, a national nonprofit dedicated to providing high-quality, evidence-based mental health treatment to veterans and their families.

Requirements

Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university with at least 5 years of relevant experience
At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
At least 3 years of experience collecting, analyzing and reporting financial data
Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.
Excellent customer service
Must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients
Excellent written and oral communication skills; ability to digest and distill complex subjects into clear messages

Responsibilities

Ensuring that the Clinic complies with policies and procedures regarding fiscal operations
Working as the liaison between the Clinic and the Chief Financial Officer
Managing the Clinic’s fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.)
Working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic complies with contractual and reimbursement policies
Working with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
Maintaining and monitoring all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations
Assisting clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problems
Establishing policies and procedures regarding risk management and business continuity
Collaborating with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc.