Office Manager

Mariani Premier Group•Basking Ridge, NJ

About The Position

Join Back to Nature Home and Garden as our Office Manager. This role is responsible for taking ownership of human resources administration, accounts payable processing, accounts receivable processing, and general office coordination. This role ensures accurate employee data management, compliant HR recordkeeping, timely onboarding support, efficient processing of vendor invoices and payments, as well as the timely collection and accurate recording of customer payments. The position also serves as a professional first point of contact for clients, vendors, and employees, ensuring all interactions reflect the company’s standards of service and professionalism.

Requirements

At least 5 years’ experience in an office management position overseeing HR administration and full-charge bookkeeping
Experience managing support/reception staff.
Proficiency with mid-market accounting systems and enterprise HRIS systems is required.
Expert proficiency in Microsoft Office suite of products.
Demonstrate a strong attention to detail and problem solving.
Demonstrate strong organizational skills and ability to multi-task.
Demonstrate strong communication skills, both verbal and written.
Ability to plan, prioritize, and organize a diversified workload.
Proven ability to manage multiple priorities and meet deadlines efficiently.
Demonstrate flexibility to perform duties as necessary.
Ability to work effectively in a team environment.
Ability to maintain confidentiality and handle sensitive information appropriately.
Valid driver’s license and reliable transportation.

Nice To Haves

Previous experience in the landscape industry preferred.
Experience with NetSuite is highly desired.
Workday and Aspire is a plus

Responsibilities

Coordinate employee onboarding and ensure all required documentation is completed accurately and in a timely manner.
Maintain employee records, including I-9 documentation and other compliance files.
Coordinate pre-employment and ongoing drug testing in alignment with company policies.
Support employee lifecycle changes including promotions, job changes, and terminations.
Maintain accurate and up-to-date employee records across HR systems.
Track performance review completion and support leadership with deadline management.
Provide general administrative support for HR initiatives and projects.
Enter and process vendor invoices accurately in accounting systems.
Assist with preparation and processing of vendor payments in accordance with payment terms.
Prepare checks and supporting documentation for management review on a scheduled payment cycle.
Review and process company credit card transactions (e.g., Ramp) and ensure proper coding.
Coordinate stop payments and assist with banking/payment issues as needed.
Generate, prepare, and send accurate invoices to customers promptly, adhering to company procedures.
Receive, verify, and post payments to the appropriate accounts in the system.
Monitor aging reports to identify overdue accounts, respectfully contact clients for payment, and follow up on outstanding balances with white glove service.
Reconcile the accounts receivable ledger to ensure all transactions are accurately recorded and discrepancies are corrected.
Handle client inquiries regarding billing issues, statement discrepancies, and payment terms.
Serve as the first point of contact for incoming client, vendor, and employee inquiries.
Route calls and requests appropriately while providing clear and professional communication.
Maintain organized digital and physical filing systems for HR and accounting records.
Support general office operations and administrative tasks as needed.
Maintain strict confidentiality of employee and financial information at all times.