Office Manager

Ammortal•Mars Hill, NC

10d•Hybrid

About The Position

The Ammortal Chamber brings together multiple scientifically backed technologies into one experience. It is a healing technology that can be utilized by wellness clinics and inside the home. Our clients include specialty spas and clinics, sports teams, and individuals who are biohackers or athletes. We are a small team with a startup culture. After our first full year shipping a finished product on the market, we’ve shown strong growth. Our team is made up of engineers, health professionals, and startup entrepreneurs. As we continue expanding, this role offers hands-on experience, opportunities to grow into leadership, and the chance to make a tangible impact by developing and delivering cutting-edge wellness technology. You’ll collaborate across disciplines to innovate and shape technologies that enhance well-being for our clients. Ammortal is scaling rapidly, from 114 chambers shipped in 2025 to over 230 planned for 2026, and our Mars Hill facility is the operational center of gravity. As our team grows and production volume increases, we require someone who owns the day-to-day functioning of this space: keeping it organized, well-supplied, and running smoothly so that our manufacturing, supply chain, and operations teams can focus on building and shipping chambers. The Office Manager is the person who makes sure nothing falls through the cracks at the office level. You'll manage the physical workspace, coordinate with vendors, support onsite team logistics, and serve as the go-to person for anything the Mars Hill team needs to do their best work. This role is foundational; it's about creating the conditions for a high-performing team to thrive in a fast-moving environment.

Requirements

2+ years of office management, facilities coordination, or administrative operations experience
Experience managing vendor relationships and service contracts
Strong organizational skills with a track record of managing multiple priorities simultaneously
Proficiency with basic office technology (email, spreadsheets, cloud file management)
Google Workspace (Gmail, Google Drive, Google Calendar, Google Sheets)
Basic spreadsheet skills for tracking budgets, inventory, and vendor contracts
Comfort with communication tools (Slack or similar)

Nice To Haves

Basic AI literacy: comfort using AI tools (e.g., ChatGPT, Claude) to draft communications, organize information, or streamline routine administrative tasks
Experience in a manufacturing, production, or warehouse environment
Familiarity with workplace safety standards (OSHA basics)
Experience supporting onboarding or new hire logistics
Experience working at a startup or high-growth company
Familiarity with the Asheville / Western North Carolina area
Notion (Ammortal's primary knowledge base and project management tool)

Responsibilities

Own the daily operation of the Mars Hill office. Ensure the workspace is clean, organized, safe, and fully functional.
Coordinate maintenance, repairs, and cleaning. Manage relationships with building management, cleaning services, and maintenance vendors.
Manage procurement of office supplies, breakroom essentials, cleaning products, and general facility consumables.
Serve as the primary point of contact for facility-related vendors: janitorial, HVAC, internet/telecom, security, and any other service providers. Manage contracts, schedules, and service quality.
Be the go-to resource for the Mars Hill team. Support onboarding logistics for new hires (workspace setup, building access, equipment).
Coordinate team lunches, meetings, and facility-related events.
Manage visitor access and guest coordination for partner and team visits.
Handle incoming and outgoing mail and packages for the office (non-production shipments). Coordinate with carriers for office-related deliveries.
Ensure the facility meets local health, safety, and fire code requirements. Maintain safety supplies (first aid kits, fire extinguishers, signage).
Support any facility-related compliance documentation. Coordinate with leadership on workplace safety initiatives.
Provide general administrative support to the operations and leadership teams as needed.