Office Manager

Surface Experts•Charlotte, NC

12h•Onsite

About The Position

NE Charlotte is hiring a hands-on Office Manager responsible for overseeing the day-to-day administrative operations of the office, ensuring efficiency and coordination between staff. This role involves coordinating schedules, managing financial processes, maintaining compliance with property management requirements, and serving as a key point of contact for internal and external communications. As Office Manager, you will play a critical role in supporting both the operational and financial success of the organization.

Requirements

2+ years in office management, administrative or operations experience.
Strong organizational and multitasking skills with attention to detail.
Proficiency in office management software, invoicing systems, and financial record-keeping, or enthusiasm to learn
Excellent communication, problem-solving and customer service skills.
Ability to handle sensitive information with discretion.

Nice To Haves

Experience in vendor management and property compliance is a plus.

Responsibilities

Scheduling and Coordination – collaborate with NE Charlotte technicians to schedule service appointments and manage daily schedules
Communication and Customer Service – answer customer requests and direct calls to the appropriate staff.
Invoicing and Payments – ensure timely accounting to send invoices, process incoming payments and follow-up on overdue accounts.
Compliance and Inventory Management – update files to maintain compliance with property requirements and monitor inventory levels to order necessary supplies and equipment.
General Office Administration – help maintain employee files, onboarding processes, electronic and physical records, and others.
Vehicle and Safety Management – help maintain files tracking vehicle maintenance and registration and conduct monthly checks of safety equipment.