Office Manager

Guardian Dentistry Partners • Charlotte, NC

3d • $60,000

About The Position

We are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure five-star patient experience at an affordable, in-network cost. The practice manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved.

Requirements

• Ability to work independently with limited supervision
• Strong organizational and prioritization skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks effectively
• Professional communication with patients, team members, management, dentists, and visitors
• Strict adherence to HIPAA and patient confidentiality standards
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• General knowledge of front and back office dental procedures and clinical policies
• Strong problem-solving skills with the ability to interpret guidelines and make sound decisions

Responsibilities

• Direct and oversee all daily practice operations
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency
• Establish, implement, and monitor office policies and procedures
• Evaluate staff performance and work quality on a regular basis
• Review of operational and financial reports
• Prepare, manage, and monitor practice budgets
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination
• Maintain general ledger, billing systems, and cash controls
• Develop staff schedules to ensure optimal productivity
• Respond to clinical and operational issues in a timely and professional manner
• Hire, train, and supervise new office employees
• Provide strong individual and team leadership to ensure exceptional patient service

Benefits

• Competitive pay. Starting pay 60,000 and up, depending on experience (Dental only)
• Paid Time Off (PTO) and paid holidays.
• Insurance.
• 401(k) with match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees