Office Manager

Gordon Technical Sales And Service•Powhatan, VA

126d•$45,000 - $58,000•Onsite

About The Position

We are a small but growing service company looking for an Office Manager to bring stability, follow-through, and accountability to our day-to-day office operations. This is not an assistant role. We need someone who can take ownership of office workflow, administrative coordination, customer communication, and follow-up without needing to be managed closely every step of the way. We are a busy company with a lot moving at once. The right person will help create order, keep things from slipping, and make sure work gets completed properly from start to finish.

Requirements

Highly organized
Detail-oriented
Calm under pressure
Strong at follow-through
Comfortable owning responsibilities independently
Clear and professional in communication
Comfortable working with technicians, customers, vendors, and ownership
Reliable, steady, and mature in how they operate
Naturally notices what is still open, what needs to happen next, and what cannot be left unfinished.

Responsibilities

Managing incoming calls and making sure calls are handled properly
Responding to customer inquiries and keeping communication timely and organized
Tracking jobs from intake through completion, billing, and closeout
Following up on open quotes, open customer requests, and unfinished administrative items
Coordinating with vendors and tracking open orders or outstanding needs
Making sure required paperwork, records, and internal documentation are complete and accurate
Maintaining clean, dependable information across our systems
Helping reduce confusion, missed follow-up, and operational friction across the office