Office Manager

Covenant Family Solutions LLC•Ames, IA

21d•$19 - $22•Onsite

About The Position

As the Office Manager, you will be the leader who ensures our clinic runs smoothly and professionally. We are looking for someone who excels at multitasking, stays positive under pressure, and works collaboratively with both staff and clients. At present, this position does not have administrative staff reporting to it. However, as the clinic grows, you will lead the hiring process for any new administrative assistant roles and serve as the supervisor for those positions.

Requirements

Strong work ethic and the ability to lead by example
Excellent communication and customer service skills
Attention to detail and proficiency with MS Office (particularly Excel)
Experience handling confidential information with care
Experience using an electronic health record.
Minimum two years of administrative experience in a medical administrative role or a behavioral health setting
Authorized to work in the US

Nice To Haves

Bachelor's degree in healthcare administration or a related field
Leadership or supervisory experience

Responsibilities

Oversee daily clinic operations.
Facilitate meetings and assist with training new team members.
Manage office supply orders.
Handle confidential/time-sensitive paperwork and filing.
Schedule client intakes, manage the waitlist, and ensure accurate records.
Run essential clinic reports and help achieve clinic goals.
Communicate with providers, clients, and external partners.
Support emergency procedures and maintain a well-supplied, organized office.
Lead the hiring process for any new administrative assistant roles and serve as the supervisor for those positions as the clinic grows.