Office Manager-CBHC
Behavioral Health Network•Worcester, MA
•Onsite
About The Position
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. We are currently seeking an Office Manager to support the daily operations of our Outpatient Services programs.
Requirements
- High School Diploma or GED required
- Minimum of 3 years of related office experience
- Excellent computer, communication, and organizational skills
- Comfortable working in a fast-paced, high-demand environment
Nice To Haves
- 1 year of supervisory experience preferred
- Bilingual (English/Spanish) preferred
Responsibilities
- Coordinate intake processes and scheduling, verifying insurance and demographic information
- Maintain accurate records, filing, and documentation in EHR systems
- Serve as liaison between clinic, billing staff, and site coordinators
- Greet visitors, direct calls, and support a welcoming office environment
- Supervise administrative staff and document supervision per CARF guidelines
- Manage mail, correspondence, timecards, and office supplies
- Ensure facility safety certifications, drills, and ADA compliance are current
- Process payments and complete required billing and authorization documentation
Benefits
- Generous PTO
- 403(b)
- educational assistance
- medical
- dental
- vision
- employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
