Office Manager

Cogir Senior Living•Regina, SK

7d•Onsite

About The Position

Cogir Senior Living manages retirement residences across the country, offering independent living, assisted living, and memory care. For over 25 years, we have been dedicated to the happiness of retirees. We are seeking individuals with a purpose and passion for life who are looking for meaningful work that makes a real difference. As our next Office Manager, you will be a pivotal member of our Retirement management team, handling all behind-the-scenes activities within the retirement residence. Your primary focus will be engaging with residents, ensuring their needs are met and addressing any concerns. You will also manage resident records, ensuring they are up to date. You will handle accounting functions for the residence, including Accounts Receivable, Accounts Payable, Payroll & Benefits, and Scheduling, ensuring accuracy and timely processing. Additionally, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents. This role also has a strong focus on ensuring all administrative processes comply with internal and regulatory standards. As this position involves managing within a 24/7 operation, flexibility in your schedule is required. You will oversee receptionists, providing training and guidance, and will personally manage the reception desk when necessary. Your role will encompass shaping the first impression of new residents, both in person and over the phone, making your team’s contribution pivotal to the overall sales experience.

Requirements

Minimum of two (2) years of administrative experience in an office setting
Proficiency in Microsoft Office Suite (Word, Excel)
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Nice To Haves

Familiarity with Workday, Kronos, and Yardi operating systems is advantageous
HR knowledge (recruitment, employee onboarding, payroll) is considered an asset
Supply management and inventory control knowledge is considered an asset

Responsibilities

Handle all behind-the-scenes activities within the retirement residence.
Engage with residents, ensuring all their needs are met and working through any concerns they bring forth.
Manage resident records, ensuring they are up to date.
Handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing.
Lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents.
Ensure all administrative processes are in compliance with internal and regulatory compliance standards.
Oversee the receptionists, providing training and guidance.
Personally manage the reception desk when necessary.
Shape the first impression of new residents, both in person and over the phone.