Office Manager

Digital Realty•Austin, TX

8d•Onsite

About The Position

The Office Manager, Workplace Services is the trusted on-site leader responsible for the strategic oversight and day-to-day management of workplace operations in a dynamic corporate office. Reporting to the Director, Corporate Services, this role ensures a consistent, high-quality experience for employees and visitors through operational excellence, hospitality-driven service, financial stewardship, relationship management, and proactive problem-solving. The Office Manager maintains a visible presence in the office Monday through Friday and balances strategic planning with hands-on execution.

Requirements

5+ years of progressive office management or workplace services experience in a corporate environment.
Demonstrated experience managing budgets, forecasting, financial reporting, invoices, expenses, vendor contracts, and vendor relationships.
Proven experience planning and executing corporate events, meetings, initiatives, and large-scale gatherings.
Strong leadership skills, including experience guiding, coordinating, and supporting team members and front desk operations.
Advanced computer proficiency, including Microsoft Office and comfort using workplace management, service, financial, access management, and reporting systems.
Exceptional communication, interpersonal, organizational, and problem-solving skills, with the executive presence to build trust and credibility with leadership and stakeholders.
Ability to manage multiple competing priorities with accuracy, attention to detail, sound judgment, and a balance of strategic thinking and hands-on execution.
A customer-focused, proactive, and solutions-oriented approach with a commitment to hospitality, responsiveness, and continuous improvement.
A professional, dependable, resourceful, friendly, and approachable style, with the ability to thrive in a fast-paced, service-oriented environment.
High integrity, discretion, ownership, accountability, and a consistent commitment to excellent outcomes.

Responsibilities

Lead Workplace Services operations, including reception, front desk service, facilities coordination, and office services, to provide a seamless and professional experience for employees and visitors.
Serve as the primary on-site leader Monday through Friday, supporting team members and maintaining consistent service standards across the office.
Champion a service-first, hospitality-driven culture and act as an approachable ambassador for Workplace Services, employee engagement, responsiveness, and continuous improvement.
Build trusted relationships with internal teams, leadership, building management, service providers, and other vendors to resolve issues and maintain high-quality service delivery.
Plan, coordinate, and execute office events, meetings, and large-scale gatherings in partnership with cross-functional teams and in alignment with company standards.
Own the Workplace Services budget, including monthly tracking, forecasting, annual planning, financial analysis, and recommendations to optimize spending and resource allocation.
Oversee vendor contracts, invoices, and expenses to support accuracy, accountability, cost efficiency, and effective vendor performance.
Lead office-related projects from planning through execution, managing priorities, timelines, objectives, space planning, workstation allocation, and office logistics.
Use workplace service platforms, financial systems, access management tools, Microsoft Office, and reporting tools to improve efficiency, reporting accuracy, and service delivery.
Operate with integrity, discretion, ownership, and accountability while proactively solving problems and delivering reliable results in a fast-paced environment.