Office Manager Jackson Hewitt Tax Service Location

Jackson Hewitt • Chicago, IL

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About The Position

Jackson Hewitt Tax Service is seeking an organized, dependable Office Manager to lead a tax office in Chicago, Illinois. The role oversees daily office operations and staff while also preparing and reviewing individual federal and state tax returns. The position requires 3–5 years of tax preparation experience and a valid PTIN before preparing returns. Compensation is $17.50–$19.00 per hour. Paid time off is offered.

Requirements

• 3–5 years of tax preparation experience.
• Strong knowledge of individual federal and state income taxes.
• Excellent communication, organization, and customer service skills.
• Comfort using tax preparation software.
• A valid PTIN is required before preparing returns.
• Availability to work evenings and weekends during tax season.

Nice To Haves

• Leadership or office management experience.

Responsibilities

• Manage daily office operations, appointments, and staff schedules.
• Prepare and review individual federal and state tax returns.
• Coach tax professionals on accuracy, customer service, and office procedures.
• Resolve client questions and support appointment follow-up and retention.
• Keep staff informed about tax updates, products, and promotions.
• Protect client confidentiality and follow company policies.

Benefits

• Paid time off (PTO).
• Free tax training and continuing education for tax preparers.
• Flexible scheduling and various rewards for tax preparers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed