Office Manager Jackson Hewitt Tax Service Location

Jackson Hewitt - 3247 • Chicago, IL

2d • $18 - $19

About The Position

Jackson Hewitt Tax Service is seeking an organized, dependable Office Manager to lead a tax office in Chicago, Illinois. The role combines daily office operations and staff leadership with preparing and reviewing individual federal and state tax returns. The Office Manager supports clients, coaches tax professionals, communicates tax updates and promotions, and protects client confidentiality while following company policies.

Requirements

• 3–5 years of tax preparation experience.
• Strong knowledge of individual federal and state income taxes.
• Excellent communication, organization, and customer service skills.
• Comfort using tax preparation software.
• Availability to work evenings and weekends during tax season.
• Valid PTIN required before preparing returns.

Nice To Haves

• Leadership or office management experience.

Responsibilities

• Manage daily office operations, appointments, and staff schedules.
• Prepare and review individual federal and state tax returns.
• Coach tax professionals on accuracy, customer service, and office procedures.
• Resolve client questions and support appointment follow-up and retention.
• Keep staff informed about tax updates, products, and promotions.
• Protect client confidentiality and follow company policies.

Benefits

• Paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed