Office Manager

Bone Dry Roofing•St. Louis, MO

14d•Onsite

About The Position

Bone Dry is in search of a qualified Office Manager to support the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage. You will play a crucial role in ensuring efficient workflows and effective communication, as well as assisting the General Manager. This is a full-time position for onsite work location St. Louis, MO.

Requirements

High school diploma or equivalent
Valid driver's license
Pass a background check and Pre-employment Drug Screen
Prior customer service experience preferred
Prior administrative/office experience a plus

Responsibilities

Process all sold projects.
Create job packets and leave in the appropriate area.
Process credit applications for salesmen.
Call the homeowner to schedule roofs and other projects.
Send roof orders to the Distributor.
Send payment links and reminders after each project.
Facilitate the closing process of each completed project
Make AR calls.
Enter completed repair job pictures in CRM.
Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
Greet all incoming customers.
Schedule and confirm sales appointments
Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.
Process open proposals in CRM.
Secure mail and apply any payments from checks received.
Make deposits
Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message.