Office Manager

Pinchin in Canada•Richmond, BC

11d•CA$72,000 - CA$78,000•Onsite

About The Position

Join Pinchin as an Office Manager and play a key role in supporting our Richmond, BC office and team success. Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight. At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments. Pinchin is seeking an Office Manager to join our Richmond BC office. The role reports to the Director. Reporting to the Director, the Office Manager will provide support to the Senior Leadership Team and Executives within the BC region. Duties are complex and confidential requiring the highest level of discretion and independent judgment. The Office Manager role requires a highly proactive and self-directed individual who takes full ownership of their responsibilities, independently plans and manages work, and ensures consistent follow-through with a high level of accuracy and professionalism. This is a full-time, in-office role based in our Richmond, BC office, requiring on-site presence Monday through Friday.

Requirements

Previous experience in a professional office environment
Ability to prioritize and manage multiple tasks in a fast-paced environment while supporting multiple offices
Able to independently manage and prioritize all assigned and self-identified tasks, without reliance on direction
Maintain a clear, up-to-date task management system and proactively track deadlines, dependencies, and follow-ups
Strong written and verbal communication skills with proactive status updates
Excellent interpersonal skills with a positive, service-oriented approach
High level of attention to detail and accuracy in communications and execution
Strong ownership and follow-through, ensuring tasks are completed fully
Demonstrated problem-solving skills, bringing forward solutions—not just issues
Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfortable using AI tools to support administrative efficiency and productivity

Nice To Haves

Diploma or degree in a relevant field is considered an asset

Responsibilities

Oversee day-to-day office operations, including reception, phones, mail and courier services, office supplies, kitchen inventory, and common areas
Support a safe, secure, and well-functioning office by coordinating with the landlord and Facility Manager and monitoring employee, visitor, and vendor access
Manage office vendors and services, including obtaining, reviewing, and recommending quotes for approval
Coordinate meetings and events, including bookings, presentation technology setup, content readiness, catering, agendas, presentations, minutes, and action-item follow-up
Provide administrative and presentation support to Directors, Operations Managers, Project Managers, the leadership team, and the BC Joint Health and Safety Committee
Act as a positive representative and corporate liaison with internal and external stakeholders and company-wide initiatives
Maintain an organized task management system to track priorities, deadlines, dependencies, follow-ups, and commitments
Anticipate needs, identify gaps or risks, and provide regular updates on progress, priorities, and required actions
Ensure information and communications are accurate, complete, professional, and followed through to completion