Office Manager

Canvas WorldwideNew York, NY
$70,000 - $80,000Onsite

About The Position

This multifaceted operations and facilities role serves as the cornerstone of workplace excellence, combining hands-on facility management with exceptional front-of-house hospitality. You'll oversee the seamless day-to-day functioning of office environments—from creating a welcoming experience for guests, clients, and team members to maintenance coordination and safety compliance. Beyond keeping spaces operationally sound, you'll serve as a partner to leadership through event coordination, administrative support, and thoughtful workspace planning. Success in this position means balancing tactical execution (work order management, inventory control, budgeting) with relationship-building across internal stakeholders, vendors, and building management—all while ensuring the workplace consistently feels organized, safe, and ready to support the agency’s mission.

Requirements

  • Proven experience managing office operations in a mid-to-large sized, fast-paced, professional environment
  • Strong organizational and multitasking skills with high attention to detail
  • Ability to remain calm and effective under pressure while managing competing priorities
  • Excellent written and verbal communication skills
  • Demonstrated professionalism handling sensitive and confidential information
  • Strong interpersonal skills with a proactive, solutions-oriented mindset
  • Proficiency in Microsoft Office Suite
  • Demonstrated ability working with all levels of management, executives, clients, staff, and the public
  • Walking, reaching with hands and arms, stooping, kneeling, lifting, crouching and crawling
  • Able to lift, carry, push, pull up to 40lbs. without issue

Nice To Haves

  • Experience with office and facilities systems (e.g., Envoy, Zendesk, Angus, or similar platforms)
  • Experience supporting OPEX budgets and expense tracking
  • Workplace management background
  • First Aid/CPR/AED certification (or willingness to obtain)

Responsibilities

  • Serve as the primary point of contact for internal stakeholders, guests, clients, and business partners, delivering a best-in-class experience
  • Conduct office orientations, tours, and maintain the master employee roster
  • Manage desk assignments, space planning, and conference room scheduling and setup
  • Manage MADs (Moves, Adds, Departures) for NY and for additional offices throughout the US
  • Oversee daily office and facilities operations, maintaining a safe, clean, and welcoming environment
  • Conduct routine facilities checks, including weekly walkthroughs and monthly vendor QA reviews
  • Support maintenance needs across lighting, HVAC, plumbing, and minor repairs
  • Own work order management ensuring timely resolution and follow-up
  • Manage Office Safety Team (OST) nationally which includes trainings, emergency drills, first aid and AED maintenance, quarterly meetings
  • Project manage office upgrades and expansions to include budget management
  • Ensure storage closets are regularly maintained and organized
  • Manage daily janitorial operations and day porter services, including routine custodial tasks and special cleaning projects
  • Order staff nameplates for all US offices
  • Work regularly with building management staff
  • Coordinate internal events and meetings, including vendor management, catering, and all required documentation (COIs, NDAs, etc.)
  • Provide administrative and operational support to leadership, including the CEO and Executive Assistant when required
  • Handle incoming/outgoing mail, shipping logistics, and courier coordination across offices
  • Assist with swag inventory and orders
  • Assist with A/V setup and troubleshooting for meetings and events
  • Manage office supplies, kitchens, and common areas—ensuring spaces are consistently stocked, organized, and presentation-ready
  • Assist with special events to include planning, F&B ordering, set up and take down, florals, and overall event management
  • Support facilities budgeting and assist with expense tracking, including P-Card reconciliation

Benefits

  • Generous medical, dental, vision, pet insurance, commuter benefits, disability and life insurance coverage, 401(k) matching, up to 14 holidays per year, a “Do Good Day,” and unlimited PTO.
  • Employee social and wellness events, a DEI Council, auto purchase rebate program and monthly wellness allowance.
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