Office Manager

City of New York • New York City, NY

13d • Hybrid

About The Position

The Principal Administrative Associate, Level I, will function as an Office Manager and will work in one of the Bureau’s clinics. This person will report directly to the Supervising Public Health Advisor. The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high-quality clinical care which best serve New Yorkers.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above.
• Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Responsibilities

• Assigns work to subordinates and establishes a schedule for its completion and ensures accuracy and confidentiality of data and other information through regular quality assurance activities.
• Ensures accuracy and confidentiality of data and other information through regular quality assurance activities.
• Ensures that clinical providers are available to ensure smooth operations of the chest center.
• Reviews work of staff and evaluates work performance; takes corrective action when needed to maintain the work of the unit and individual proficiency at a level that is satisfactory to higher management.
• Trains subordinates in new procedures and/or job skills, as needed and provides orientation to office rules, policies, and procedures.
• Prepares and edits correspondence, functions as the site Communications Coordinator.
• Serves as a primary back-up to the CAM as center, bureau or agency liaison/representative to other government agencies, private institutions and/or the general public.
• Primary responsibility for drafting correspondence, answering telephone or in person inquiries and requires special knowledge of office operations.
• Attend meetings on behalf of the center, bureau or agency.
• Participate as an active member of the chest center management team.
• Assists with special administrative tasks and projects whenever necessary to facilitate patient care.
• Monitors and sign off on all time and leave matters for clerical associates and temp staff.

Benefits

• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level